Privacy policy

This is a placeholder policy pending legal review. It describes how TrustRight handles personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Replace the sections below with your reviewed policy before launch.

Who we are

TrustRight provides trust account software for Australian accounting firms. In this policy, "TrustRight", "we", "us" and "our" refer to TrustRight and its operating entity.

Information we collect

We may collect the following kinds of personal information:

• Contact details you provide, such as your name, firm, email address and phone number.
• Account and billing information needed to provide the service.
• Information from connected systems you authorise, such as Xero and DocuSign.
• Usage and device information collected automatically when you use the website or product.

How we use your information

We use personal information to:

• Provide, maintain and improve the TrustRight service.
• Respond to demo requests, support enquiries and account communications.
• Meet our legal, regulatory and security obligations.

Disclosure

We do not sell personal information. We disclose information only to service providers who help us operate TrustRight, and where required or permitted by law.

Storing and protecting your information

We take reasonable steps to protect personal information from misuse, loss and unauthorised access. Data is stored using reputable infrastructure providers with appropriate security controls.

Accessing and correcting your information

You can request access to, or correction of, the personal information we hold about you. We will respond within a reasonable period.

Contact us

For privacy questions or to make a complaint, contact us at privacy@trustright.com.au.